Website Privacy & Cookie Notice
Effective date: October 6, 2026
This notice applies to disccentersofamerica.com, the Disc Centers of America brand website. Contact the website operator at 712 US Highway One, Suite #210, North Palm Beach, FL 33408, telephone (888) DOC-DISC. Local treatment centers are independently owned and operated and have their own patient-information practices. This notice describes the brand website’s information handling and cookie choices.
Information you provide
When you request an appointment, guide or response, forms may ask for your name, email, telephone number, mailing address and message. Providing information is voluntary, but the website operator needs enough information to respond. Your request is delivered to the website operator by email using SendGrid. The contact form does not maintain a separate archive of message contents in the website database. Authorized website service providers may process the request to operate and maintain these functions.
Use general contact forms for routine inquiries. Do not include Social Security numbers, payment-card details or detailed medical histories in a general contact form. Website forms are not emergency services; call 911 for an emergency.
How information is used
The website operator uses submitted information to respond to your request and help connect you with an appropriate local center. Contact and location details you provide may be shared with that center for the requested follow-up. Hosting, security and form services process technical information to deliver pages, prevent spam and abuse, troubleshoot errors and maintain the website. Technical information can include IP address, browser and device details, request time and the page requested. Requesting a response is separate from agreeing to optional website tracking or unrelated marketing.
Analytics and external content
We use Google Analytics and first-party directory statistics to understand visits to this U.S.-focused website. Analytics start automatically unless you have opted out or your browser sends a supported Global Privacy Control signal. Our cookie notice explains this use; selecting “Got it” only dismisses the notice. Advertising tags, advertising cookies, Google signals and advertising personalization are disabled by the website’s tracking configuration. Detailed choices and directory measurement practices are described below.
Vimeo patient videos load when you select play. Office maps load as you scroll to their section; the directory map uses OpenStreetMap. Google Maps, Vimeo, YouTube and OpenStreetMap may receive your IP address and device information when their content loads. Their privacy practices apply. See Google’s Privacy Policy and how Google uses information from sites using its services.
Your cookie choices
Use “Privacy Choices” in the notice or footer to turn analytics off or enable them again. You can browse, search for an office and use contact forms with analytics off. Your preference is saved in this browser until you change it or clear browser storage. Clearing storage removes the saved preference and analytics return to their default enabled state unless your browser sends Global Privacy Control. Previous opt-outs are preserved. Essential security, contact and chat session functions remain available regardless of this choice.
Website service providers and disclosures
The website uses SiteGround for hosting; retained member and other operational services use WordPress and its configured security and anti-spam tools to protect the website from abuse. Information needed to respond to your request is available to the website operator and authorized providers supporting website operation and communications. Information may also be disclosed when required by law or necessary to address abuse or protect rights and safety.
Acknowledging the tracking notice or allowing optional tracking is not an authorization to disclose protected health information or a substitute for any healthcare authorization required by law.
Retention, security and requests
The length of time office communications and form records are kept depends on their purpose and applicable obligations. Contact the website operator for information about its retention practices or to request access, correction or deletion where applicable. Some records may need to be retained. No website or email transmission can be guaranteed completely secure.
This public website is intended for adults seeking information or contacting the website operator. A parent or guardian should contact the website operator directly about services for a child.
Contact and changes
Disc Centers of America
712 US Highway One, Suite #210, North Palm Beach, FL 33408
Telephone: (888) DOC-DISC
Contact the website operator with privacy questions or requests about information you submitted. This notice may be updated when website practices change; the effective date identifies this version. Contact the relevant local center directly about its patient records and patient privacy notice.
The website notice applies to this brand website. Contact each independently owned center for its patient privacy notice.
TERMS OF USE
This web site (“Site”) and the content herein is made available to you conditioned upon your acceptance, without modification, of the terms and conditions contained herein (“Terms of Use”). Disc Centers of America, LLC. (“Company”) may revise these Terms of Use at any time by updating this posting. You should visit this page periodically to review the Terms of Use, because they are binding on you, your heirs, administrators, executors, successors, and assigns (collectively “User”).
By accessing, browsing, and/or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and to comply with all applicable laws and regulations. If you do not agree to these Terms of Use, do not use this Site.
Healthcare Disclaimer
The medical information on this site is provided as an information resource only, and is not to be used or relied on for any diagnostic or treatment purposes. This information is not intended to be patient education, does not create any patient-physician relationship, and should not be used as a substitute for professional diagnosis and treatment.
Please consult your health care provider before making any healthcare decisions or for guidance about a specific medical condition. Disc Centers of America LLC expressly disclaims responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained in this site.
Disc Centers of America does not endorse specifically any test, treatment, physicians, products, procedures, opinions, or other information mentioned on the site. Never disregard professional medical advice or delay in seeking it because of something you have read on this site.
If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on any information provided by Disc Centers of America, Disc Centers of America employees, others appearing on the Site at the invitation of Disc Centers of America, or other visitors to the Site is solely at your own risk.
Children’s Privacy
We are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.
Copyright Disclaimer
© Copyright 2017 Disc Centers of America, LLC All rights reserved.
This website, and the information contained herein, including, but not limited to, all product or other names and logos, regardless of whether or not they appear in large print or with the a trademark symbol, are trademarks of Disc Centers of America, LLC, its affiliates, related companies, or its licensors or joint venture partners, unless otherwise noted as are the layout, names and logos, text, illustrations and design are the property of Disc Centers of America, LLC and is protected from unauthorized copying and dissemination by United States copyright law, trademark law and other intellectual property laws. Nothing contained on this website should be construed as granting any license or right to use any such marks or copyrighted material and no part of this website or the information contained therein may be reproduced, stored in a retrieval system, transmitted or retransmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Disc Centers of America, LLC
Section 1. Use Restrictions.
The contents posted by the Company on this Site, such as text, graphics, images and other material (“Materials”), are protected by copyright under both United States and foreign laws. Unauthorized use of the Materials may violate copyright, trademark, and other laws.
Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Company or the copyright owner. The Company authorizes you to view and download a single copy of the Materials on the Site solely for your personal, non-commercial use.
You must retain all copyright and other proprietary notices contained in the original Materials on any copy you make of the Materials. You may not sell or modify the Materials or reproduce, display, publicly perform, distribute, or otherwise use the Materials in any way for any public or commercial purpose. The use of the Materials on any other web site or in a networked computer environment for any purpose is prohibited.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
If you violate any of these Terms of Use, your permission to use the Materials automatically terminates and you must immediately destroy any copies you have made of the Materials.
You may not, without the Company’s permission, “mirror” any Materials contained in this Site or any other server. Any unauthorized use of any Materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The Site may only be used for lawful purposes and in accordance with by these Terms of Use. Activities including, but not limited to, tampering with the Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Site are prohibited.
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) using the Site for unintended purposes or trying to change the behavior of the Site; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;”; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or (g) forging communications on behalf of the Company or to the Site.
Sending unsolicited and unauthorized e-mail on behalf of Company, including promotions and/or advertising of products or services, is expressly prohibited. Violations of system or network security may result in civil or criminal liability.
You agree not to use any device, software or routine or data to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site.
You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Company or generally publicly available browsers.
The Company reserves the right, in its sole discretion, to terminate your access to the Site or any portion thereof at any time, for any reason or for no reason at all, without prior notice, or any notice.
Section 2. Company’s Liability.
The Materials may contain inaccuracies or typographical errors. The Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Materials or about the results to be obtained from using the Site and the Materials. Your use of the Site and the Materials is at your own risk. Changes are periodically made to the Site and may be made at any time without prior notice.
THE COMPANY DOES NOT WARRANT THAT THE SITE WILL OPERATE ERROR FREE OR THAT THIS SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS.
THE SITE AND MATERIALS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. THE COMPANY AND ITS SUPPLIERS MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS, SERVICES, SOFTWARE TEXT, GRAPHICS, AND LINKS.
Section 3. Limitation of Liability and Disclaimer of Consequential Damages.
IN NO EVENT SHALL THE COMPANY, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM OR RELATING TO THIS AGREEMENT, THE SITE OR THE INTERNET GENERALLY, INCLUDING, WITHOUT LIMITATION, THE USE OR INABILITY TO USE THE SITE, ANY CHANGES TO OR INACCESSIBILITY OF THE SITE, DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMISSION OR DATA, ANY SUBMISSIONS BY USERS, OR ANY DATA OR MATERIAL FROM A THIRD PERSON ACCESSED ON OR THROUGH THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Section 4. Privacy and Protection of Personal Information.
Information collected through this brand website is described in the Website Privacy & Cookie Notice above. Private contact requests are handled under that notice and the relevant local center’s separate patient privacy practices where applicable.
Section 5. User Submissions.
Private contact, guide-request and appointment-request forms are not public postings. The non-confidential treatment or content license applicable to public comments, unsolicited business ideas and creative suggestions does not apply to private patient inquiries or personal health information. Do not post personal or health information in publicly visible comments. General contact forms are for routine inquiries; use the local center’s designated intake process for detailed medical information. Submitting a form does not create a doctor-patient relationship.
Section 6. No Agency.
No agency, partnership, joint venture, employer‑employee or franchiser‑franchisee relationship is intended or created between you and Company or its officers, directors, employees, agents under this Agreement or otherwise.
Your use of this Site does not constitute a business relationship or association between parties and is not to be construed as such. Likewise, the information contained on this site is not intended to be patient education, does not create any patient-physician relationship, and should not be used as a substitute for professional diagnosis and treatment.
Section 7. Indemnity.
You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or resulting from your use of the Site or the Materials on the Site or your breach of these Terms of Use.
The Company shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.
Section 8. Export Control.
The United States controls the export of products and information. You agree to comply with such restrictions and not to export or re export the Materials to countries or persons prohibited under the export control laws. By downloading the Materials, you are agreeing that you are not located in a country where such export is prohibited or are a person or entity to which such export is prohibited.
You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re export of the Materials.
Section 9. Links to Other Sites.
The Site may contain links to third party web sites (“Linked Sites”). These links are provided solely as a convenience to you and the inclusion of any link does not imply endorsement by the Company of such Linked Site, or any association with its operations. The Company is not responsible for the content of any Linked Site and does not make any representations regarding the content or accuracy of materials on such Linked Sites.
The Company is not responsible for any transmission received from any Linked Site, nor is the Company responsible if the Linked Site is not working appropriately. If you decide to access a Linked Site, you do so at your own risk.
Section 10. General.
This Site is based in the Florida, United States of America. The Company makes no claims the Materials are appropriate or may be downloaded outside of the United States. Access to the Site and/or the Materials may not be legal by certain persons or in certain countries. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
These Terms of Use shall be construed in accordance with the substantive laws of Florida, United States of America, without giving effect to the principles of conflict or choice of law of such state. Each User hereby consents to the exclusive jurisdiction and venue of courts in Palm Beach County, Florida, United States of America, in all disputes arising out of or relating to the use of this website or service provided under this Agreement. The original of this Agreement has been written in English.
The parties hereto waive any statute, law, or regulation that might provide an alternative law or forum or to have this Agreement written in any language other than English.
If any provision contained herein is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of set forth herein, which shall remain in full force and effect. No waiver of any term hereunder of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. These Terms of Use constitute the entire agreement between you and the Company with respect to the use of the Site.
Any changes to these Terms of Use must be made in writing, signed by an authorized representative of the Company to be binding on the Company. Notwithstanding the foregoing, the Company, at its sole discretion and without notice, may revise these Terms of Use at any time by updating these Terms of Use
If you are dissatisfied with this Site, its content or Terms of Use, you agree that your sole and exclusive remedy is to discontinue using the Site.
Accessibility Preferences
The accessibility menu saves your display and reading preferences in this browser so they can be used across our pages. You can clear them with Reset all accessibility settings. These preferences do not require optional analytics. Read aloud uses your browser’s speech feature. If you turn on Dictionary and double-click a word, that word is sent to the external dictionary service at dictionaryapi.dev to retrieve a definition.
DCOA AI Assistant
The optional AI assistant answers general educational questions and helps find offices. It does not diagnose conditions, provide individualized treatment, schedule appointments, or replace a healthcare professional. Do not submit sensitive medical details, medical records, payment information, or personal identifiers.
When you send a message, your question and recent conversation context may be sent to OpenAI to generate a reply. We request that API responses not be stored as persistent response objects; OpenAI's own processing and retention policies also apply. Questions, replies, suggested offices, timestamps, and the page where a conversation started are saved privately for a 30-day review period so authorized DCOA administrators can review the assistant's responses. Chats are not public. A necessary session cookie maintains the conversation; starting a new chat does not delete the earlier log. Expired logs are removed automatically when the assistant or admin logs are next accessed; on an idle site, physical removal occurs at that next access.
A ZIP or postal code you provide is used to search the directory and may appear in the conversation log. Office suggestions show the nearest active offices with full websites; the full locator also includes other listings. Distances are approximate. Chat is not monitored for emergencies; call 911 or seek emergency care when needed.
Contact Messages
When you submit the contact form, your name, email, optional phone and ZIP or postal code, chosen topic, and message are sent through Twilio SendGrid to the DCOA team for responding to your inquiry. Please do not include medical records or sensitive health details. The website stores only the latest sending status, not a separate archive of message contents; copies remain with the email provider and in the recipient’s mailbox under their retention practices. A necessary session cookie protects the form and helps prevent duplicate submissions. Short-lived, hashed network identifiers are used to limit spam. When reCAPTCHA v3 is enabled, submitting this form loads Google’s bot-protection service, which processes browser and device signals and may set a necessary security cookie. We verify its security token before sending your message; our verification request contains the token and secret, not your form fields. Google’s Privacy Policy and Terms of Service apply. Contact form values are not included in the website’s conversion event.
Website and Location Directory Analytics
When Google Tag Manager is enabled, Google Analytics loads automatically to measure website visits, successful contact-form submissions, and event counts for locator searches, phone and website clicks, directions, and use of the chat assistant, unless you have opted out or your browser sends a supported Global Privacy Control signal. Google may receive device and browser information, page addresses, interactions and online identifiers, and may use analytics cookies. The website configuration restricts Tag Manager to analytics tags, keeps advertising storage and personalization disabled, and turns off Google signals. See how Google uses information from sites that use its services. These action events do not include chat messages, search terms, ZIP codes, office identifiers, phone numbers, email addresses, or form contents. Google Analytics still uses its standard browser and session information. Private management pages and chat logs do not include Tag Manager.
The location directory also measures visits to office pages and clicks on office phone, email and website links. These statistics start automatically unless you opt out or send Global Privacy Control. Selecting “Got it” acknowledges the cookie notice; it is not recorded as consent or a change to your analytics preference. Analytics changed from an affirmative opt-in to this notice-based approach on October 7, 2026 (UTC). Previously saved opt-outs remain effective.
When enabled, a random browser identifier is stored on your device. The directory records the office identifier, action type, date and time, and whether the action occurred in the locator or on an office page. The browser identifier is hashed on the server. These analytics do not include your name, email address, phone number, search text, or precise geographic coordinates. We check the browser’s user-agent information for identified automated traffic and check event timing for rapid repeats. Quality flags may be stored with events; full user-agent strings are not stored in these analytics. Event records are retained for up to 395 days.
You can change your preference using “Privacy Choices” in the notice or footer. Turning analytics off stops future directory measurement, removes the directory browser identifier and accessible Google Analytics cookies, and reloads the page if Google tags were already loaded. It does not retroactively delete previously collected information. Browsers that send a Global Privacy Control signal are treated as opting out and Google analytics tags are not loaded for them.
Your browser asks for permission before providing your location. Distances to nearby offices are calculated in your browser. To fill in your ZIP or postal code, your browser's coordinates are sent securely through this site's server to Google Maps. We do not store these coordinates or include them in directory analytics. Google handles this lookup under its own privacy policy. Manually entered city and postal-code searches are handled by this site's directory. Viewing the interactive map connects to OpenStreetMap's tile service; following directions, office website links, or email links opens the chosen external service. These services have their own privacy practices.